Frequently asked questions
What is Lauren Charleston?
Lauren Charleston is a store focused on knitwear with comfortable, everyday pieces.
How long does shipping take?
- Processing Time: 1–2 business days (Monday to Friday)
- Transit Time: 4–6 business days (Monday to Friday)
- Total Delivery Time: 5–8 business days
- Order Cutoff Time: 2:00 PM
- Time Zone: (GMT-05:00) Eastern Standard Time (New York)
Please note: Delivery times are estimates and may be affected by carrier delays or extreme weather conditions.
How long do I have to return a product?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Do you offer free shipping?
Yes, we offer free shipping on all orders, with no minimum purchase amount.
Free shipping
Shipping is Free on all orders
30-Day returns
Not satisfied? We will help you.
A team with a goal
Reach out to us with any question
